Irish Franchising Skillnet
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Resources for Franchises
This is a 3 day programme which will run over 3 consecutive weeks. It is a comprehensive course that links all the sales stages together.
This IITD certified course will equip employees with skills to deal with change, conflict and challenges in business. It will allow them to lead, develop and maximise the abilities of their staff.
Sales & Marketing
This course will allow businesses to establish a customer profile, design a marketing strategy to target these customers, develop sales from these relationships, and manage online marketing tools.
Management Development Programme: Employee Activation Programme (EAP)
This IITD Level 6 programme is free to jobseekers, and participants need to complete a compulsory 10 day work placement.
Customer Service Ambassador Programme
This course is for managers, supervisors and key front line staff. They will become leaders in customer satisfaction and will implement systems that significantly enhance the company's reputation.
Intermediate Excel Skills
This course demonstrates how to work more efficiently with workbooks and enhance the appearance of data in spreadsheets .You will learn how to use more advanced formulas and functions.
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