This IITD certified course will equip employees with skills to deal with change, conflict and challenges in business. It will allow them to lead, develop and maximise the abilities of their staff.
Communications and Assertiveness
- Managing Conflict
- Performance Management
- Change Management
- Commercial Awareness
- Leadership – Influencing & Delegation
- HR Practices
- Communications & Time Awareness
- Managing Cashflow, Debt Control & Shrinkage
- Buying & Negotiation Skills
Keith Harford, CEO of Keith Harford Retail & Business Advisors
Available on request
Course Days and Times
This is a 10 module course, and can be delivered on a schedule that best suits participants.
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