Negotiation Skills

This is a 1 day training programme which will teach learners how to negotiate more effectively, to identify their negotiating style, and to create a structured and confident approach to negotiating.

Course Content

  • Understanding the negotiation process
  • The importance of planning
  • Skills and attributes of effective negotiators
  • Creating an effective strategy for negotiating
  • Essential steps to structuring your approach
  • Identifying your agreement level and fall back options
  • Presenting a strong case
  • Creating an environment that is conducive to agreement
  • How to avoid giving away your advantage
  • Making concessions while retaining control
  • Dealing with conflict
  • Handling aggression and manipulation
  • Getting past deadlock
  • Reaching a confirmed agreement

Course Outcomes

  • Attendees approach negotiations with greater confidence
  • Attendees produce better results when negotiating
  • Increased bottom line profitability due to improved negotiating performance


Eric Fitzpatrick

CEO of Ark Speaking & Training

Author of Persuade on Purpose


Members:€120 per person*

Non-members: €150 per person*

*Prices are subject to a decrease based on high booking demand


Available on request

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